FAQ

Something missing from the below FAQ? Please get in touch and ask us, we're always happy to help!

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Delivery Cost

International orders: note that we always recommend paying for tracking. If an untracked parcel goes missing then it won’t be eligible for a refund or replacement (visit our refund policy for more info).

Delivery Within New Zealand

  • NZ delivery is a flat rate of $6 for any street address including rural delivery
  • Delivery to a PO Box costs $8.50
  • All orders within NZ include tracking
  • Free delivery to residents of Cambridge NZ (township only)

Delivery to Australia

  • International Courier – Tracking Included (recommended) $31.40
  • International Air – Tracking Unavailable* $15.55

Delivery to South Pacific

  • International Courier – Tracking Included (recommended) $52.31
  • International Air – Tracking Unavailable* $24.37

Delivery to Asia

  • International Courier – Tracking Included (recommended) $56.56
  • International Air – Tracking Unavailable* $30.35

Delivery to North America, United Kingdom & Europe

  • International Courier – Tracking Included (recommended) $58.74
  • International Air – Tracking Unavailable* $34.12

Rest of the World

  • International Courier – Tracking Included (recommended) $60.80
  • International Air – Tracking Unavailable* $36.34
Free Delivery to Cambridge NZ
Within New ZealandTo AustraliaTo South PacificTo AsiaTo North America, United Kingdom & EuropeRest of the World
With Tracking (recommended)$6 for street address, $8.50 for PO Box$31.40$52.31$56.56$58.74$60.80
Without TrackingN/A (tracking always added)$15.55$24.37$30.35$34.12$36.34

Olive Points

We have a customer loyalty program where you earn "Olive Points" (yum). If you've signed up for an account then you'll automatically begin accumulating Olive Points with each purchase. Olive Points can be used to redeem discounts on future purchases. 

You can view your current Olive Point balance at any time by logging into your account. Don't have an account? Sign up here.

 

WE'RE CLOSED DURING CHRISTMAS & THE NEW YEAR
We're on holiday from Thursday 20th December and will return on Monday 14th January. Please consider that no orders will be processed during this time Thank you, and happy holidays! Dismiss

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